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O crédito à habitação é, para a maioria das famílias portuguesas, o compromisso financeiro mais relevante de toda a vida.
Read moreO crédito pessoal continua a ser uma solução amplamente utilizada para financiar diferentes necessidades, desde despesas inesperadas a projetos pessoais.
Read moreNo final do mês, muitas famílias fazem as contas e ficam com a sensação de que o dinheiro “desapareceu”.
Read moreContacts
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Complementary information to the Credit Intermediation activity
Av. da Liberdade Nr.º 110, 1º
1269-046 Lisboa
Portugal
Civil Liability
Mortgage Credit
2514209 – Hiscox, S.A. Sucursal em Portugal
Valid from until
Consumer Credit
2514208 – Hiscox, S.A. Sucursal em Portugal
Valid from until
Lenders with a binding agreement
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ABANCA PORTUGAL S.A.
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BANKINTER, SA - SUCURSAL EM PORTUGAL
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BANCO BPI, SA
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CAIXA GERAL DE DEPÓSITOS, SA
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BANCO CTT, SA
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NOVO BANCO, SA
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BANCO SANTANDER TOTTA, SA
Conflict Resolution Centres
- Centro de Arbitragem da Universidade Autónoma de Lisboa
- Centro de Arbitragem de Conflitos de Consumo de Lisboa
Value restriction
The Credit Intermediary is forbidden from receiving or delivering any sums related to the formation, execution and early performance of credit agreements, under the terms of article 46 of Decree-Law no. 81-C/2017 of 07 July on the Legal Framework of Credit Intermediaries.
Supervisory Entity
Credit Intermediation activity is subject to supervision by the Bank of Portugal (website: www.bportugal.pt )
Mortgage and consumer credit related services
- Presentation or proposal of consumer credit agreements
- Consumer support, by carrying out preparatory acts or other pre-contractual management work in relation to credit agreements which have not been presented or proposed by them
- Conclusion of credit agreements with consumers on behalf of creditors
Make a complaint
In the event of a complaint, it must be submitted in the following ways:
- By filling in the complaints booklet, available at www.livroreclamacoes.pt
- Directly to the Bank of Portugal, by letter or via the website www.livroreclamacoes.pt